SkillSet Privacy Policy

6th March 2024

Our contact details

Name: SkillSet Limited

Address: The Square, Basing View, Basingstoke, RG21 4EB

Phone Number: +44 (0)1252 810 061

E-mail: info@skillset.co.uk

The type of personal information we collect

SkillSet Ltd uses this website to voluntarily gather useful information about the users. This information may include personal details such as name, email, and other more purchase related questions.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Enquiry form submission
• Email enquiry

This information will only be used for internal purposes, to help us understand more about our customers and will not be sold or provided to any third parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@skillset.co.uk

(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored in line with not only internal security measures, but also data protection guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than SkillSet Ltd.

We keep personal information for up to seven years. We will then dispose of your information by erasing it from our database.

Cookies

“Cookies” are small bits of text that are either used for the duration of a session (“session cookies”), or saved on a user’s hard drive in order to identify that user, or information about that user, the next time the user logs on to a web site (“persistent cookies”).

The SkillSet Ltd website does not use persistent cookies to store personal information. We may however use session cookies to provide streamlined navigation throughout our site and for statistical analysis. These session cookies are deleted from the server soon after your session ends and are not collected or saved. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. You can still use our web site if you do not accept the cookies, but you may be unable to use certain cookie-dependent features.

Links

This website may contain “links” to other websites. We make every effort to only link to sites that share our high standards of privacy and service. SkillSet Ltd cannot be responsible for the content on any website we link to.

Accessibility Statement

SkillSet Ltd recognises the importance of providing a website that is accessible to all user groups. We are striving to comply with the Priority 1 and 2 accessibility checkpoints across our web presence, as established in the World Wide Web Consortium’s (W3C) web accessibility initiative (WAI). The WAI promotes a high degree of usability and accessibility for people with disabilities. The W3C promotes good practice amongst the web community via initiatives like the WAI Web Contact Accessibility Guidelines 1.0 (http://www.w3.org/WAI/). We are continually making improvements to meet these guidelines, and our website has been designed with the following accessibility guidelines in mind:

• Our pages are designed so that they can be viewed at a screen resolution of 800 x 600 pixels or higher.
• Images that convey important information have alternative text added – allowing users accessing the page via a screen reader or similar assistive technology can form a better understanding of the page and its content.
• A site map is available at the bottom of each page to provide information about the layout of the website.
• All forms follow a logical ‘tab’ sequence.

We aim to continually improve the usability and accessibility of this site. If you have any questions or feedback regarding the accessibility of this site, or if you experience any difficulty using it, please contact us at info@skillset.co.uk.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information if we hold it on the basis of your consent.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not normally required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@skillset.co.uk you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@skillset.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk